Returns & Exchanges
At The Essential Oil Shop, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure all garments are in their original, unwashed condition with tags attached, and place them securely in the original packaging.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to your local postal carrier or drop it at a designated collection point, keeping your tracking receipt for reference.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing